> May 8, 2008 Survey

Name:
Patty L.

Origin Location:
Cortland, OH

Destination Location:
Midway, UT

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

Comments about your Movex representative:
Great!

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Furniture Dolly,Straps

Your driver was:
Very Polite

Comments about your driver:
Fantastic!

The space on your truck was:
Just right

How was the Movex price for your move?
I saved money by using Movex

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
10

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Movex does the driving

> May 7, 2008 Survey

Name:
Ken R.

Origin Location:
Huntington Beach, CA

Destination Location:
Cary, NC

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

Comments about your Movex representative:
Gave me a feeling of confidence using Movex. Seemed relaxed, not pushing for me to make a decision.

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Very Polite

Comments about your driver:
Marie Enoths was the best. Very helpful, very hardworking, seemed experienced and knowledgeable. Kept up good communication during trip.

The space on your truck was:
Just right

How was the Movex price for your move?
I saved money by using Movex

Comments about spacing and pricing?
Cliff Wallace described the spacing and pricing very well. His consultation led to the correct decision to rent the whole van.

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
9

What did we do best?
Everthing was done well except the consultation about the need for a flatbed for cars. Only vehicles with very high ground clearance can use ramps.

What can we improve?
Convex shaped ramps do not allow for vehicles with lower bumper heights to drive on and off.

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Price

> May 6, 2008 Survey

Name:
A.

Origin Location:
Austin, TX

Destination Location:
Nokomis, FL

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Very Polite

Comments about your driver:
Wayne was excellent. I could not have asked for more. He was very polite, friendly and helpful.

The space on your truck was:
Too much

How was the Movex price for your move?
Just as expected.

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
9

What did we do best?
Arrived earlier than I was originally told.

What can we improve?
Always have Wayne for a driver.

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Movex does the driving

> May 6, 2008 Survey

Name:
Carole E.

Origin Location:
Cape Elizabeth, ME

Destination Location:
Sparta, WI

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

Comments about your Movex representative:
Very courteous, prompt response. All questions were answered immediately and skillfully.

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Very Polite

Comments about your driver:
Exceedingly helpful and friendly.

The space on your truck was:
Just right

How was the Movex price for your move?
Just as expected.

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
10

What did we do best?
Responsiveness to questions.

What can we improve?
Better information about loading a vehicle.

Why did you choose Movex?
Select One

> May 6, 2008 Survey

Name:
Eric V.

Origin Location:
Grand Rapids, MI

Destination Location:
Burns, OR

When you called Movex, did you:
Wait minimal time before speaking to a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Very Polite

Comments about your driver:
Driver was very helpful in positioning the truck so that the move would go smoothly

The space on your truck was:
Just right

How was the Movex price for your move?
I saved money by using Movex

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
10

What did we do best?
Get the furniture there when it was needed

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Movex does the driving

> May 6, 2008 Survey

Name:
aaron h.

Origin Location:
bloomington, IN

Destination Location:
fort myers, FL

When you called Movex, did you:
Wait minimal time before speaking to a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

Comments about your Movex representative:
He helped to ease my mind about my "big" move.

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
no

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Very Polite

Comments about your driver:
They were very helpful as far as how to pack my things to get the most out of the space I had purchased.

The space on your truck was:
Just right

How was the Movex price for your move?
Just as expected.

Comments about spacing and pricing?
After checking out some other companies, Movex was a little higher as far as price goes but I felt more at ease because of their long standing reputation.

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
9

What did we do best?
Moved everything I have worked so hard for in life safely and without damage.

What can we improve?
Just the communication between the driver and myself during pick-up. They could have called to let me know they gotten delayed an hour. I had friends and family take off work to help me load things and it took longer than expected because of the delay.

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Movex does the driving

> May 5, 2008 Survey

Name:
T.

Origin Location:
Macomb, MI

Destination Location:
Draper, UT

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Knowledgeable, Very Friendly

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Very Polite

The space on your truck was:
Just right

How was the Movex price for your move?
Just as expected.

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
10

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Movex does the driving

> May 2, 2008 Survey

Name:
dennis m.

Origin Location:
beaufort, SC

Destination Location:
morro bay, CA

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

Comments about your Movex representative:
helpful and always accessable to us. Walked us through paperwork necessary for calif. move.

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Very Polite

Comments about your driver:
Marie was great. Tried in every way to make our move easy including attempting to get the truck as close as possible to both homes. This took some doing on her part as was much appreciated.

The space on your truck was:
Too much

How was the Movex price for your move?
I saved money by using Movex

Comments about spacing and pricing?
I had ordered extra space to be safe. Pricing was best I could find with my research. Happy with pricing.

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
10

What did we do best?
I think customer service at the home office, our driver, and pricing were all as good as could be.

What can we improve?
I truly can't think of anything.

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Movex does the driving

> May 1, 2008 Survey

Name:
E.

Origin Location:
Sun City, AZ

Destination Location:
Graysville, TN

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

Comments about your Movex representative:
Verypleased with the responce and attitude,very helpfull

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
no

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Very Polite

Comments about your driver:
I would recomend him to any one.I was very pleased with his ability and wokmenship.He would be a person I wouldlike repesenting my company.

The space on your truck was:
Just right

How was the Movex price for your move?
I saved money by using Movex

Comments about spacing and pricing?
Al information was right and no problums.

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
9

What did we do best?
Hvae no sujestions on any area to improve on

What can we improve?
No complaints.

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Other

> May 1, 2008 Survey

Name:
selena M.

Origin Location:
Nice, CA

Destination Location:
Athens, TN

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Friendly

Comments about your Movex representative:
Great Service

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Select One

Comments about your driver:
I would like to comment that the driver which moved me gave me exceptional service. Was more than helpful when I had questions on my move. Would like to say that I will deffiently use MoveX again if i ever move out of state again!! Thanks again for all of your help

The space on your truck was:
Just right

How was the Movex price for your move?
Just as expected.

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
10

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Movex does the driving