> October 30, 2008 Survey

Name:
Stana H.

Origin Location:
Modesto, CA

Destination Location:
Wister, OK

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

Comments about your Movex representative:
I have been speaking to Linda Cascone for about 3-4 months about my sister moving, she has been so wonderful. It was by chance that we hooked up with Chris. He is so knowledgeable, very friendly. He spoke to me like we were old friends. He did not talk down to me (I am a Woman)like I do get sometimes. He was always there to answer my ?'s. I would and will call Movex in the future. I will also recommend them to my friends and family.

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Very Polite

Comments about your driver:
Ray was so wonderful, he treated my Mother In-law with dignity and respect. He shook her hand upon meeting her. My Husband and his Mother raved about him. I met him and he was so polite even though he was tired. I hope in the future we can get him as our driver.

The space on your truck was:
Just right

How was the Movex price for your move?
I saved money by using Movex

Comments about spacing and pricing?
It was wonderful. Just right.

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
10

What did we do best?
Everything. When I called and talk to Chris he treated me with respect.

What can we improve?
I can't think of a thing.

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Movex does the driving

> October 29, 2008 Survey

Name:
Bruce B.

Origin Location:
Tucson, AZ, AZ

Destination Location:
Bellevue, WA

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Straps

Your driver was:
Very Polite

The space on your truck was:
Just right

How was the Movex price for your move?
I saved money by using Movex

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
10

What did we do best?
The drive we had was the very best anybody could ask for, he offered suggestions and was vry couterious. I would recomend Shane to anyone. thanks for the great job!!!

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Movex does the driving

> October 29, 2008 Survey

Name:
Candice T.

Origin Location:
Westerly, RI

Destination Location:
San Diego, CA

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

Comments about your Movex representative:
She was great and very helpful.

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Polite

The space on your truck was:
Too much

How was the Movex price for your move?
I saved money by using Movex

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
8

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Price

> October 28, 2008 Survey

Name:
barry j.

Origin Location:
inwood, WV

Destination Location:
titusville, FL

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

Comments about your Movex representative:
Exceptionally good

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Your driver was:
Very Polite

The space on your truck was:
Just right

How was the Movex price for your move?
I saved money by using Movex

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
8

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Price

> October 27, 2008 Survey

Name:
Roger F.

Origin Location:
SAN, CA

Destination Location:
CAK, OH

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Very Polite

Comments about your driver:
AWESOME!!! Hands down the most pleasant surprise in the whole move!!!

The space on your truck was:
Just right

How was the Movex price for your move?
I saved money by using Movex

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
10

What did we do best?
Est. of time, very friendly on phone, driver was awesome!!!

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Other

> October 27, 2008 Survey

Name:
Christina M.

Origin Location:
Greensburg, PA

Destination Location:
Lithia, FL

When you called Movex, did you:
Wait minimal time before speaking to a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

Comments about your Movex representative:
Kim was very helpful and friendly.

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Very Polite

The space on your truck was:
Select One

How was the Movex price for your move?
Select One

Comments about spacing and pricing?
Excellent driver and crew. They did an outstanding job!

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
10

What did we do best?
Helped us with our move every step of the way. Best part was the savings (saved us at least $5K in moving costs).

What can we improve?
Hard to improve what you already have in place. Just keep up the great service!

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Used Movex Before

> October 26, 2008 Survey

Name:
m.

Origin Location:
orlando, FL

Destination Location:
san diego, CA

When you called Movex, did you:
Wait minimal time before speaking to a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

Comments about your Movex representative:
would refer to friends and family.

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Very Polite

Comments about your driver:
excellent! keep us informed of where he was at all times.

The space on your truck was:
Just right

How was the Movex price for your move?
I saved money by using Movex

Comments about spacing and pricing?
affordable.

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
9

What did we do best?
great customer's services

What can we improve?
explained to customer's in details about the spacing on the truck.

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Price

> October 24, 2008 Survey

Name:
Randal G.

Origin Location:
Ft Worth, TX

Destination Location:
cumming, GA

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Knowledgeable, Friendly

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Polite

The space on your truck was:
Too much

How was the Movex price for your move?
I saved money by using Movex

Comments about spacing and pricing?
If i packedd better i wouldnt of need so much room

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
9

What did we do best?
timeliness, communication

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Price

> October 24, 2008 Survey

Name:
nathan h.

Origin Location:
sarasota, FL

Destination Location:
georgetown, MA

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

Comments about your Movex representative:
pleasure to work with

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Was the truck equipped as Movex described?
Furniture Blankets,Ramps,Furniture Dolly,Straps

Your driver was:
Very Polite

Comments about your driver:
mike was awsome , i cant thank him enough for how easy he made this move.

The space on your truck was:
Just right

How was the Movex price for your move?
Just as expected.

Comments about spacing and pricing?
excellent

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
10

What did we do best?
contracted me with a great trucking company and the driver makes the move easy.

What can we improve?
use more trucking companies like i used this time and less of what i used with my first movex move . what a difference.

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Price

> October 23, 2008 Survey

Name:
Julie C.

Origin Location:
Chipley, FL

Destination Location:
Sierra Vista , AZ

When you called Movex, did you:
Immediately speak with a representative?

Your Movex representative was:
Very Knowledgeable, Very Friendly

After confirming your reservation, did you receive a confirmation from Movex and Bill of Lading form by the next business day?
yes

After confirming your reservation, did you receive an introductory letter to the Movex Customer Service Department?
yes

Did you receive a call from your driver before pickup?
yes

Did you receive a call from your driver before delivery?
yes

Your driver was:
Very Polite

Comments about your driver:
He was very nice and helpful and friendly.

The space on your truck was:
Just right

How was the Movex price for your move?
I saved money by using Movex

On a scale of 1 - 10, (with 10 being best), how did Movex do overall?
10

What did we do best?
Everything was very prompt and friendly.

Would you recommend Movex to a friend or family member?
yes

Why did you choose Movex?
Other